ORDER

If the order is in stock we will ship the item the day after the order is received. If it is a backorder, it will take up to a week for the order to be shipped.

PAYMENT

Glass Blow receives payment with Dankort / VISA-Dankort, VISA, VISA Electron and Mastercard. Once you have ordered an item from Glass Blow, we will send you an order confirmation via email.

All amounts are in Danish kroner (DKK) and are incl. VAT.

DELIVERY AND FREIGHT

We will send the parcel the day after the item is ordered so that it is in stock. From the item being shipped, it usually takes 1-2 days for it to be delivered or ready for pickup in the parcel shop.

You get free shipping on purchases for over 800 DKK in Denmark.

Delivery takes place in collaboration with GLS

RETURNS

When you shop at Glass Blow you have a 30 day return policy. If you regret your purchase and wish to return your order, please email us at jason@glassblow.dk

When returning a product purchased, make sure the item is: securely wrapped in original packaging and wrapped in a protective wrapper.

You are obliged to return the item in the same condition and quantity as it was received. You yourself bear the costs associated with returning the item.

We recommend that you send the item as an insured package item, as you are responsible for the package (s) until we receive it.

Unfortunately we do not receive parcels sent by mail. on demand or with DAO, as we can risk that the package comes outside of our opening hours and therefore the packages deliver without receipt. We also do not pick up parcels in parcel shops.

You are also very welcome to return items purchased on our webshop in our shop in Rågeleje

WARRANTY

A 2-year warranty is granted under the Purchase Act. Our right of complaint applies to defects in material and / or fabrication.

The complaint does not apply to errors or damage caused by incorrect operation of the product / service.

We will cover return costs to a reasonable extent.

We do not receive packages sent on demand.

CANCELLATION

30 days full return policy is given on items purchased from Glass Blow
The period is counted from the day you receive the order.

Return costs are paid by the buyer.

Cancellation of purchases must be notified to Glass Blow no later than 14 after the purchase of the item. The shipment of the item must be returned to us within 30 days of the purchase date.

The request for cancellation of purchases must be given per. email at jason@glassblow.dk In the message you must make it clear to us that you wish to exercise your right of withdrawal.

The condition of the item when you return it:
You are only liable for any deterioration in the value of the goods due to handling other than what is necessary to determine the nature, characteristics and / or manner in which the goods work.

If the item is tried in addition to what is described above, we consider it used, which means that upon cancellation of the purchase, you will only receive part or none of the purchase amount, depending on the trade value of the item.

Therefore, in order to receive the full purchase amount, you must do the same as you can in a physical store. You may try the item, but do not put it into actual use